Contactless Payment Terminals - Payter

Created by Park and Recharge Recharge Support Team, Modified on Thu, 18 Dec at 1:48 PM by Park and Recharge Recharge Support Team

Starting a Charging session using the Payter payment terminal.

Locate the reader

Make sure you are aware of the location of the Payment terminal before plugging into the charger. Some chargepoints share payment terminals, which may not be directly visible from the chargepoint you are using.

Plug in

Plug your vehicle into the charge point you wish to use. Make sure the connector is fully inserted in both the vehicle and the charge point.

Go to the Payment terminal

You should see a preauthorization fee displayed on the screen, as well as a message that says "Plugged into [Charger ID]? Swipe to start".

Use the terminal

If the payment terminal is displaying the ID number of the charge point you have plugged into; swipe your preferred payment method.

Confirmation

Return to the charge point / car to confirm the charging session has began.

Ending a Charging session using the Payter payment terminal.

Remove the cable from your car first

If you are not familiar with how to unlock the cable from your vehicle, the most common methods for disconnecting are;

Unlocking the vehicle
Double pressing the unlock button on your vehicles keys
Holding the unlock button on your vehicles keys
Pressing an unlock button on the dashboard of the vehicle
Pressing an unlock button from the vehicles app

Remove the cable from the charger

Once the charger detects the cable is no longer connected to the vehicle it will also unlock the cable.

Alternative Start Methods

Park & Recharge App

Not a fan of contactless payment? Want to monitor your session remotely? Why not try the Park & Recharge App or webapp?

Park & Recharge RFID Cards

Don't like using Apps? Like the convenience of using a card but don't trust public payment terminals? Why not consider ordering a Park & Recharge RFID card?

Still Having Issues?

Our customer support team are here to help!

Phone: 0808 186 1851

Email: support@parknrecharge.net

Online: https://parkrecharge.freshdesk.com/support/tickets/new