Park & Recharge
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080818 61851
Knowledge base
General
Getting Started
3
Registering
Get hold of a RFID card
Using the app
Using the charge points
3
Accessing a charge point
How to start/stop a charge with the App
Paying for your charge
Having Problems?
General
4
Problems with charge points
Three ways to stop a charge
Insufficient Funds Message
Why can't I find a charger in the App?
Problems at the charge point
5
Stuck / Trapped Cable
RFID Card being rejected / not working
Car is not charging when plugged in
Charge point showing a fault (red light)
Charge Point Unresponsive / Dead
Charger Specific Support
7
Garo
Delta
Schneider Electric
Alfen
Hubeleon (Park & Recharge) Trio & Duo
View all 7
Our Tech Platforms
Park & Recharge App
1
How to Use the Park &Recharge PAYG app
Hubeleon: Your charge point management system (CPMS)
2
How to Use Hubeleon
What is Hubeleon?
Project and Site Specific Support
NHS Oxleas Trust
5
Getting started at NHS Oxleas Trust
Topping up your account at the NHS Oxleas NHS Trust
How to use the chargers at NHS Oxleas Trust
User Guide for the NHS Oxleas Trust
Further support for NHS Oxleas Trust
CrowdCharge V2G Beta Project
5
WallBox Quasar Fault - Red Service / Error Light
Not Discharging - Grid Codes
Unexpected/Unscheduled charging event
Restart Wallbox
Quasar Wallbox rapidly turning on and off
Ideas
Got an idea?
1
Got an idea or suggestion to improve our service?
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