Starting a charge session on a EVlink pedestal
1. Select the charger in the app and press "start charge" on the desired socket or swipe your RFID card in front of the RFID reader (dark grey square on the front of the unit).
2. Push the green button on the side of the unit that you wish to use.
3. Open the flap of the socket you have selected and plug your cable in.
4. Plug the charging cable into your electric vehicle.
5. Listen for a 'clunk' noise - this is the sound of the locking pins securing the cable so it cannot be unplugged. Power will start flowing to the vehicle after this point.
6. To end the charge session, either swipe your RFID card above the socket or follow the steps at the bottom of the page to end from the app.
Starting a charge session on a Schneider wallbox
1. Select the charger in the app and press start charge on the desired socket or swipe your RFID card in front of the RFID reader (icon of a hand holding a RFID card).
2. Open the socket door of the charger and plug your cable in.
3. Plug the cable into your electric vehicle .
4. Listen for a 'clunk' noise - this is the sound of the locking pins securing the cable so it cannot be unplugged. Power will start flowing to the vehicle after this point.
5. To end the charge session, either swipe your RFID card above the socket or follow the steps at the bottom of the page to end from the app.
Ending a charge from the app
1. Go to the 'Charge' page
2. Click on the lightning bolt
3. Click "End Charge"
Alternative method to end a charge
1. Follow the vehicle manufacturers' process to unlock the charging cable from the vehicle (typically "unlock" button via key fob).
2. Remove the charging cable from the vehicle.
3. This should end the charge and release the cable from the charge point.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article