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1 error prohibited this ticket from being saved
There were problems with the following fields:
Email Address
Subject / Summary
Description
Contact number to reach you:
ID of the charge point (if you don't know the ID give us the location or site name)
Can you categorise your support request?
...
Account closure
App Issue
App Login Issues
Car plugged in but not charging
Charger not on the App
Charger Fault / Red light(s) on charger
Charge point unresponsive/not working
Charge cable stuck
First Response / Power Cycle Reboot (PCR) / Tripped charger
Signal / Connection problems
Tariff Enquiry
RFID card/reader not working
RFID card order
RFID Card Enquiry
Modem Offline
Adding a Non-P&R RFID card
I've lost my RFID card
VAT Receipt Requests
Incorrect charges / Overcharges
Refund request
Commissioning support
Guest payment
General enquiry
New Business Enquiry
Unknown / Unclear
Account Registration
Spam / Unhelpful PureJam Message
Offline Controller
Other
Do you know which organisation the charge point belongs too?
...
CrowdCharge
D2N2
Garo
Moove
NESO
NG Distribution (WPD)
NG Gas (NGG)
NG Transmission (NGET)
Oxleas
Park & Recharge
Scottish Water
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